Returns & Exchanges

Due to the unique nature of our authenticated designer consignment collection, all sales at Michael's Consignment NYC are final. We encourage customers to review all item descriptions and photos carefully before making a purchase.

1

Review Product Details

Carefully examine all high-resolution images and detailed condition reports provided for each luxury item to ensure it meets your expectations.

2

Verify Measurements

Compare the specific garment measurements listed on the product page against your own clothing to ensure a perfect fit before finalizing your order.

3

Authentication Guarantee

Rest assured that every item undergoes a rigorous multi-point inspection by our expert authenticators to guarantee 100% brand legitimacy.

4

Contact Support

If you believe an item was misrepresented or arrived in a condition not specified, please contact our boutique team within 48 hours of delivery for assistance.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing